Lead Enterprise Software Engineer

To Apply for this Job Click Here

You will responsible for..

• Own the Services Catalog for Enterprise Systems and Report on agreed OLAs to the business
• Supervise governance of Enterprise Systems for the business unit by coordinating effort/projects with central ES team (Intake Process), owning roadmap, getting requirements and budget validated (Business Requirements Document, Rough Order of Magnitude, Business Case Document,)
• Delivery projects planned in the roadmap according to Priority, Quality, Time, Scope and budget agreed on.
• Ensure staffing is optimized to run operations and deliver projects, leveraging internal (local and corporate) and external resources (supplier management)
• Ensure that ES plans, controls, processes, standards, policies and procedures are aligned with ES standards and overall with Information Systems and cyber security standards.
• Owns internal controls and participates in audits.
• Manage local internal team according to company HR standards, including but not limited to recruitment and a focus on development and performance.
• Identifies security risks and exposures, determines the causes of security violations and suggests procedures to halt future incidents and improve security.
• Manage support to end users for systems directly owned, and monitor service level for delegated services
• Manage production incidents per corporate Crisis Management Cookbook
• Contributes to the development of techniques and procedures for conducting and improving Enterprise Systems services in collaboration with corporate teams.

What we expect from you...

• 10+ years of experience as a IT Project Manager
• Understands key business drivers and builds knowledge of the company, processes and customers
• Strong knowledge of Agile techniques
• Strong knowledge of Salesforce ecosystem (Sales Cloud, Service Cloud, CPQ)
• Strong Knowledge of Kimble
• Strong ability to support of fast-growing global business
• Experience with the ITSM (process improvement frameworks and methodologies) - ITIL and ServiceNow/Rainier
• Good understanding of Sales process in a SaaS business
• Experience with working in an international environment, with distributed teams and remote collaboration in English
• Very good communicating skills to adapt to a large scope of audience (written and oral)
• Works independently with minimal guidance, shows accountability and you are pro-active

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.

To Apply for this Job Click Here