Generator Service Technician- Kingsport-TN

In this hands-on, high-impact position, you’ll troubleshoot, maintain, and repair generator systems-from small units to large-scale power solutions-ensuring reliability when it matters most.

Key Responsibilities

• Perform maintenance and repairs on generators and parallel systems (5-5000 kW).

• Troubleshoot and repair Automatic Transfer Switches (ATS), including bypass isolation and closed transition types.

• Troubleshoot and repair switchgear and AC/DC electrical circuits.

• Conduct preventive maintenance, replace components, and complete warranty repairs per manufacturer guidelines.

• Perform start-up and commissioning of new generator systems (standby, parallel, micro-grid).

• Diagnose and repair diesel and gaseous engines (ignition, injection, valve adjustments, etc.).

• Conduct load bank tests to ensure code compliance and proper operation.

• Assist other technicians on large or complex service jobs.

• Complete required documentation, service reports, and parts usage accurately.

• Maintain security and upkeep of company tools, vehicles, and equipment.

Education & Experience

• High school diploma or GED (preferred).

• Generac Power Systems certification (preferred).

• Experience as:

  • USAF Electrical Power Production Specialist,

  • US Navy Electrician’s Mate, or

  • Generator/UPS field service technician (preferred).

Skills & Qualifications

• Valid driver’s license with an excellent driving record.

• Strong communication skills for written and verbal job status reporting.

• Ability to travel long distances and stay overnight (1-3 nights typically; up to 1 week)- the company will covers the cost of hotels and provides a meal allowance per company guidelines

• Proficient with Microsoft Office, Adobe (PDF), and web browsers.

• Strong problem-solving skills, especially in high-stress or emergency situations.

• Commitment to continuous learning and technical skill development.

• Provides exceptional customer service and manages challenging situations professionally.

• Must maintain company property, vehicle, inventory, laptop, phone, and tools.

Competencies

• Analytical and logical thinker.

• Skilled at organizing tasks and resources.

• Strong verbal and written communicator.

• Careful, thoughtful decision-maker.

• Continuous learner; committed to improvement.

• Builds strong relationships with customers and colleagues.

• High sense of responsibility and accountability.

• Strong troubleshooting/problem-solving abilities.

Working Conditions

• Work in various weather conditions (heat, rain, snow, humidity).

• Frequent exposure to loud or moving mechanical equipment.

Physical Requirements

• Frequent hand/finger use, typing, grasping, and tool handling.

• Lift/carry up to 75 lbs.

• Climb/descend ladders, scaffolding, stairs; work from heights.

• Crawl or kneel to access confined spaces.

• Operate foot-controlled machinery occasionally.

• Require clear vision and color vision.

• Long periods of sitting/driving.

Additional Requirements

• Criminal background check and pre-employment drug screening.

• DOT physical and Motor Vehicle Report required.

Compensation & Benefits

• Competitive pay based on experience/certifications; overtime at 1.5x.

• Medical, dental, vision, life, and disability insurance.

• 401(k) retirement plan.

• Paid holidays, vacation, sick leave, and personal days.

• Opportunities for advancement and technical training.

#HVACtech

If you thrive on technical challenges, enjoy working independently, and want a career where your expertise keeps businesses powered and protected, this is the opportunity for you.

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.

Norma Zibani

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