Job Title: Workforce Management (WFM) Lead

Location: Fully Remote (U.S.)

Employment Type: Full-Time

Note: Only U.S. Citizens will be considered for this position.

About the Role

A leading HR technology and consulting firm is seeking an experienced WFM Lead to manage large-scale Workforce Management implementations and provide hands-on technical leadership. This is a high-impact, client-facing role requiring a unique combination of technical expertise, strategic thinking, and leadership skills.

The ideal candidate will engage at a high level with enterprise clients, translate business requirements into actionable technical solutions, and mentor junior team members while designing advanced tools and artifacts to support large-scale deployments.

Key Responsibilities

• Lead full-cycle Workforce Management implementations for enterprise clients, including high-profile organizations (e.g., implementations at Google-scale or for 10,000+ employees).
• Serve as the primary technical and functional lead, converting complex business requirements into practical, scalable solutions.
• Develop tools, templates, and artifacts to standardize and optimize implementations across multiple clients.
• Act as the face of the project, managing client expectations, conducting executive-level discussions, and delivering solutions with clarity and confidence.
• Mentor and guide consultants and analysts, providing technical coaching and professional development.
• Configure WFM modules, oversee integrations, and ensure accurate and efficient system functionality.
• Lead User Acceptance Testing (UAT), data validation, and client training sessions.
• Maintain thorough documentation of configurations, processes, and project deliverables.

Requirements

• 5+ years of experience implementing and leading UKG Workforce Management (Pro, Dimensions, Ready or similar) solutions.
• Proven ability to manage large-scale implementations for enterprise clients (10,000+ employees).
• Strong technical skills, including configuration, integrations, and solution design.
• Demonstrated experience taking business requirements and translating them into technical solutions.
• Executive presence and ability to engage with clients at all levels of the organization.
• Experience mentoring and leading junior team members.
• Ability to work independently in a remote environment while managing multiple projects simultaneously.
• Willingness to travel up to 30% as needed.
• Must be a U.S. Citizen.

Ideal Candidate Traits

• Exceptional communication and presentation skills (“face-talker”) for executive-level interactions.
• Strong problem-solving, analytical, and technical solution-building abilities.
• Comfortable in high-pressure, fast-paced project environments.
• Ability to develop reusable tools, artifacts, and frameworks that improve project efficiency and quality.

Why This Role Is Exciting

• Lead transformational WFM projects for enterprise clients.
• Balance hands-on technical work with strategic, executive-level client engagement.
• Mentor and influence a team of consultants while shaping best practices for large-scale implementations.
• Competitive compensation and career growth in a fully remote role.

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.

Laura Cannon

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