Cloud Operations Manager

Cloud Operations Manager.

Cloud Operations Manager






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You will...

  • Ensure that all systems are available and performing according to the expected Service Level Agreements (SLA).
  • Ensure end-to-end delivery of Cloud Services in close collaboration with the Engineering and Professional Services.
  • Lead a team of Cloud Operations Engineers and Cloud Architects.
  • Responsible for the professional development and skill enhancement of the team.
  • Ability to clearly communicate with both technical and non-technical stakeholders.
  • Responsible for Vendor Management for existing and new Cloud Operations Tooling.
  • A good track record of using automation tools such as Terraform to build infrastructure that scales.
  • Understanding of concepts such as IaC, GitOps, Security and Compliance controls, Auditing (experience with SOC2 and ISO27001 is a bonus).
  • Collaborate with internal Product, DevOps and Support Managers and teams to align on the next generation software delivery pipelines.
  • Assist the Service Manager with the sprint planning, Change, Problem and Incident Management.
  • Responsible for the 24x7 Cloud Operations Support and Policies.
  • Comfortable with executing of Disaster Recovery and Business Continuity Management exercises, creating reports and discussing improvement points with internal Risk Compliance teams.
  • Collaborate with the Information Security Manager on day-to-day Security improvements, pen-testing exercises etc.
  • Ensure that processes and guidelines documentation is continuously improved and up to date.

Ideally you have...

  • 5+ years of experience as a Cloud Operations Manager.
  • Ability to lead by example.
  • Critical thinker, a clear communicator and a good listener.
  • Excellent interpersonal and communication skills with an ability to build positive working relationships
  • A good track record of recruiting, training, developing and retaining people.
  • Strong operational security awareness and the ability to continuously improve the security and compliance controls.
  • Experience with working with both internal and external auditors to provide evidence and explanation on Operations related security controls.
  • Experience with Systems Engineering with strong focus on automation and Azure or AWS
  • Strong experience with Operations and excellent troubleshooting skills, on both Windows Server and Linux systems.
  • Understanding of concepts such as virtualization, containerization, auto-scaling, experience with GIT, CI/CD integration toolchains, building fault-tolerant solutions and fully automated systems.
  • Experience with implementing Azure or AWS best practices
  • Experience with Change, Incident and Problem Management

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.

João Reis

To Apply for this Job Click Here


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