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Tech Support / Customer Service - Berlin

  • Lage

    Berlin, Germany

  • Sektor:

    Infrastructure, Data Science, Machine Learning, NLP

  • Auftragstyp:


  • Gehalt:

    €36.00 - €40.00 per annum

  • Kontakt:

    Ramon Fernandez

  • Kontakt E-mail:


  • Referenz:

    JN -122019-85224_1575901080

  • veröffentlicht:

    fast 2 Jahre

  • Verfallsdatum:


  • Anfangsdatum:


  • Berater:


Are you eager to be part of the AI revolution? Do you want to Work in the middle of Berlin, for a bright new start-up using Voice Recognition and Artificial Intelligence for customer interaction? Submit your application now!

What will you do?
You'll support IT System Administrators and non-technical customers using the platform in their IT network. You will be involved with the on-boarding process and provide technical support after they go live. You will help set build standards and continue to improve the implementation and commissioning of the product. you need to a good command of Network monitoring tools and great German communication skills.

What are the benefits?
- Salary up to 40k EUR annually
- Continued education and development programs
- Career pathways to leadership roles among an international team
- Flat hierarchies, freedom of design to realize your own ideas
- Modern office, flexible working hours, team events, fruits and drinks
- The office is in the heart of Berlin and easily accessible via public transport

What must you have?
- Good experience with Network Monitoring tools
- At least 1 yr experience as a Network Administrator and/or IT Help Desk
- Customer Service oriented/Great communication skills
- As an Advantage you will also have experience with: VoIP/Telecommunication
- Very good German skills required

About the company
My client is a new face in the Berlin Artificial Intelligence, but already has major clients on board like Omio, DB, E.ON, and BVG. They provide customers of all industries with a 24/7 support and ticketing infrastructure with voice driven automation.

Would you like to know more?
After you send me your CV (no cover letter required), we will discuss your background and interests in detail, I will contact the customer on your behalf and make sure you are well prepared for future conversations.

If the position described above does not fit, we can discuss other vacancies from my portfolio.
I look forward to your response, talk soon.
Ramon Fernandez

My contact details:
+49 89 3803 7435

Your dream job is just an application or click away!
Connect with me on LinkedIn and Xing to stay up-to-date with other exciting opportunities.
* Xing: https://xing.to/10983
* LinkedIn: https://linkedin.com/in/10983