We provide innovative HR and payroll services to a diverse range of clients. We focus on delivering best-in-class client support and ensuring smooth HRIS and payroll operations for our customers.

Role Overview

We are seeking a Client Service Representative for UKG Ready to provide exceptional client-facing support and assist with system implementation tasks. The ideal candidate will have experience working with HRIS or payroll systems, be comfortable engaging directly with clients, and thrive in a fast-paced remote environment.

Key Responsibilities

• Serve as the primary point of contact for clients using UKG Ready.
• Provide day-to-day support for client inquiries, troubleshooting, and system navigation.
• Assist with implementation activities as needed, including system setup, testing, and onboarding.
• Escalate complex issues to senior consultants or technical teams when necessary.
• Maintain accurate records of client interactions and support tickets.
• Collaborate with internal teams to ensure client satisfaction and timely issue resolution.

Qualifications

• Minimum 2 years of experience in client support, HRIS, or payroll operations.
• Hands-on experience with UKG Ready or similar HRIS platforms preferred.
• Strong communication and interpersonal skills
• Ability to work remotely and manage tasks independently within EST business hours.
• Detail-oriented, organized, and able to handle multiple priorities simultaneously.

---

What We Offer

• Competitive base salary: $52,000 – $58,000
• Fully remote position (EST hours)
• Opportunity to work with a growing HR and payroll solutions provider
• Supportive team environment with opportunities to develop UKG expertise

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.

Luchian Van Der Merwe

To Apply for this Job Click Here