Job Title: ServiceNow Architect (German Speaking)
Location: Vienna, Austria (Hybrid/Onsite)
Overview:
We are seeking an experienced ServiceNow Architect to join a growing team in Vienna. This role is ideal for a German-speaking professional with strong technical and functional expertise across the ServiceNow platform, who can drive architecture, design, and delivery across enterprise environments.
Key Responsibilities:
- Lead the end-to-end architecture and design of ServiceNow solutions across multiple modules (e.g. ITSM, ITOM, HRSD, CSM)
- Act as a trusted advisor to stakeholders, translating business requirements into scalable technical solutions
- Define and maintain platform architecture standards, governance, and best practices
- Collaborate with development teams to ensure high-quality implementation and integration
- Drive digital transformation initiatives leveraging the ServiceNow platform
- Support pre-sales activities, solution design, and technical workshops where required
Key Requirements:
- Proven experience as a ServiceNow Architect or Senior Technical Consultant
- Strong knowledge across ServiceNow modules (ITSM essential, others advantageous)
- Experience in enterprise-level implementations and integrations
- Solid understanding of architecture principles, governance, and best practices
- Excellent stakeholder management and communication skills
- Fluent German and English (essential)
- ServiceNow certifications (e.g. CSA, CIS, CTA) highly desirable
What’s on Offer:
- Opportunity to work on large-scale, complex ServiceNow projects
- Collaborative and innovative working environment
- Competitive salary and benefits package
- Clear career progression within a growing organisation
Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.

